Frequently Asked Questions

We believe in brutally honest transparency.
What is the average turnaround time for a website?

As a rule of thumb, we typically state that a website can take anywhere from 3-5 weeks from start to finish. The reason we give such a gap is because we truly seek input from our customers every step of the way. If you love everything we’re doing the process can move along pretty quickly. If we have to redesign and tweak things, it could take a little longer. Generally speaking, our projects take 3 – 5 weeks.

Will my website be on the first page of Google?

Not right away but you can get there if you actively manage your website and write good, unique content. There is no “magic bullet” of code that can get your website to the top of Google and anyone who says that there is, is either scamming you or doing things Google frowns on and will likely get you black-balled from Google results.

That being said, there are a number of things you can do with your website and some SEO (search engine optimization) “best practices” you can follow to get into Google’s good graces. Regularly updating your website or blog with good, unique, quality content that your users find value in is a great start.

Who actually owns my website content once it's done?

You do. Any content you write for your website is yours 100% (unless you stole it from someone else and put it on your website I guess?)

What happens if I change my mind?

Hey, life happens. Since we’re assuming all of the risk by building a website and delivering it before payment is completed we handle cancellation a few different ways depending on where we are in the project. We’d be sad to see you go, but:

If you cancel BEFORE your initial payments are complete

If you decide an awesome new website isn’t right for your business before the primary payments on your plan are complete and you cancel with us, we’ll stop work on the project and stop any future payments and we can go our separate ways. We’ll keep whatever money has already been paid to us to compensate us for the time already spent on the project. We’re also going to keep the website files. To be blunt, we can’t give you an entire website after 1 payment if we finish the project in 4 weeks. We will, however, still give you a high-five and wish you all the best.

If you cancel AFTER the website launches

If you’ve completed the primary payments on your chosen plan and you choose to cancel with us then we’ll stop any future payments for the hosting and we can go our separate ways. You’ll take your website files with you and we’ll give you a high five and wish you all the best.

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